The Proper Volume
Privacy
policy.
How we handle information when you visit, make a request, or contact us.
Last updated: November 2026
Information you give us
We receive the details you submit through song requests, event inquiries, accounts, profiles, comments, and other forms. Depending on the form, that can include your name, email address, phone number, event details, song information, messages, lyrics, and a donation receipt ID. You may also choose to add profile details, a photo, links, or a birthday. Your email address and birthday are not displayed on your public profile; a birthday would only be used for potential freebies.
Information collected as you browse
The website and its hosting and security providers may collect technical information, such as IP address, browser details, requested pages, and timestamps, to operate, protect, and troubleshoot the service. We use cookies and local browser storage for functions such as sign-in, security, accessibility, theme and motion preferences, and article hearts. When enabled, Google Analytics helps us understand website usage.
How we use and share information
We use information to respond to inquiries, process song requests, manage accounts and comments, provide services, maintain security, and improve the website. We use service providers for functions such as hosting, email, security, analytics, video, file delivery, and request automation. A song’s YouTube link, artist, and title may be sent to an automation provider for production processing. We may share information with service providers as needed to provide those functions, or when required by law. A receipt ID is not treated as verified payment by itself.
Public content and outside websites
Comments you publish and profile information you choose to make public can be seen by other visitors. Links to YouTube, Dropbox, donation services, social networks, and other websites lead to services with their own privacy practices. The statistics page uses YouTube API Services when configured. See the YouTube Terms of Service and Google Privacy Policy for YouTube’s practices.
Retention and choices
We retain information for as long as needed for the purposes described above, including operating the site, responding to requests, maintaining records, and meeting legal obligations. You can update your profile through your account, manage browser storage through your browser settings, or contact us to ask about access, correction, or deletion. Some information may need to be retained for legitimate operational or legal reasons.
Security and contact
We use measures intended to protect information, but no website or transmission can be guaranteed completely secure. For privacy questions or requests, email [email protected].